3. All public institutions concerned shall make available an email address, especially for public communication and shall assign a person to check the received information on regular basis. This person may be responsible for updating, ensuring access and credibility of information posted in the public institutions’ web pages. 4. The relevant Ministry of Public Administration shall, at last within six (6) months after entry into force of the Law, issue sub-legal acts on the form, view and other characteristics that public institutions’ web pages must have. 5. The Kosovo Government may define by a decision the additional content of the public institutions’ web pages. CHAPTER V THE INDEPENDENT AUTHORITY FOR ACCESS TO PUBLIC DOCUMENTS Article 17 The Ombudsperson Institution 1. The Ombudsperson Institution is an independent authority, which shall assist citizens to have access to the necessary documents being refused to them. 2. The Ombudsperson Institution’s duty shall be to ensure an unobstructed exercise of the right of access to public documents, notably: 2.1.to take the necessary measures to promote and support the fundamental rights of access to documents; and 2.2. to submit regular reports to the Assembly on implementation of the right of access to official documents by public institutions. 3. The Ombudsperson Institution shall provide services to citizens free of charge. 4. The unsatisfied party may, in the procedure of realization of the right in access to public documents, address an appeal even to other public institutions. 10