15 ENFORCEMENT, SUSPENSION AND DEACTIVATION 15.1 Without prejudice to the Authority’s powers to ensure compliance with this Regulation pursuant to the powers conferred on it by the Telecommunications Law, Affected Licensees shall comply immediately with any written emergency order issued by the Authority to take remedial action to ensure compliance with the provisions of this Regulation, including but not limited to an order to Suspend or Deactivate any Subscriber(s) for any reason whatsoever provided that the Authority shall use such powers in a non-discretionary manner and such emergency order shall be based on the written request of a law enforcement agency of the Kingdom. Without prejudice to the foregoing, in the event that any audit conducted pursuant to Article 11.3 above reveals that the Subscriber Information is inaccurate or incomplete, the Authority may issue an emergency order requesting the Affected Licensee to Suspend the affected Subscriber’s SIM-Card Enabled Telecommunications Service immediately. 15.2 Affected Licensees shall Deactivate the SIM-Card Enabled Telecommunications Service of a Subscriber if the Affected Licensee has reasonable grounds to suspect that the Identification Credentials submitted by the Subscriber are false. 15.3 Affected Licensees shall ensure that any SIM Card that is reported as lost or stolen shall be promptly Suspended. If, upon the expiry of 30 days the Subscriber has not confirmed that the SIM Card has been recovered, then the Affected Licensee shall Deactivate the SIM-Card Enabled Telecommunications Service attributable to that SIM Card. 15.4 Upon the Deactivation of a SIM-Card Enabled Telecommunications Service the Affected Licensee is entitled to reuse the number associated with that Subscriber’s Deactivated SIMCard Enabled Telecommunications Service without further notice. 15.5 Without prejudice to the foregoing, if it is determined by the Authority that Registration, Verification or Activation has not been carried out in accordance with this Regulation or is otherwise incorrect, or that the Subscriber Database is incorrect or that any data provided by an Affected Licensee pursuant to the provisions of this Regulation is incorrect or has been manipulated, the Authority may deem the Affected Licensee to be in material breach of this Regulation and issue an Article 35 Order including the imposition of an appropriate fine. 15.6 Without prejudice to the Authority’s powers provided for in the Telecommunications Law, the Authority may take the following measures in respect of any Affected Licensee that infringes any provision of this Regulation: (a) the imposition of an appropriate fine in accordance with the provisions of Article 35 of the Telecommunications Law; and (b) order the cessation of any act or omission which constitutes such infringement. PAGE 16 CSD/0515/041

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