(2) The license permit referred to in paragraph (1) shall be granted with due observance of : a. simple procedures; b. a transparent, fair and non-discriminative process; as well as c. completion within a short time. (3) Provisions concerning licenses for telecommunications operations referred to in paragraph (1) and paragraph (2) shall be regulated by Government Regulation. Part Five Rights and Obligations of the Operator and the Public Article 12 (1) In the context of development, operation and/or maintenance of telecommunications networks, telecommunications operators may use or cross state lands and/or buildings owned or controlled by the Government. (2) The use or crossing of state lands and/or buildings referred to in paragraph (1) also apply to rivers, lakes or seas, both surface and bottoms. (3) Construction, operation and/or maintenance of telecommunications networks referred to in paragraph (I) shall be carried out after obtaining approval from the responsible government agency with due observance of prevailing statutory regulations. Article 13 The telecommunications operator may use or cross lands and/or buildings owned by private individuals for the purpose of construction, operation or maintenance of telecommunications networks after agreement is reached between the parties. Article 14 Every telecommunications user shall have the same right to use telecommunications networks and telecommunications services with due observance of prevailing statutory regulations. Article 15 (1) For mistakes and/or negligence caused by telecommunications operators causing losses, the aggrieved parties shall have the right to file claims to the telecommunications operator for compensation.