2) Consumers shall be deemed to accept a Licensee’s service terms and conditions on
any commencement of use of the service that follows the adequate communication
by the Licensee of its service terms.
21. Access for Maintenance
Consumers shall grant the Licensee or its authorized representatives, without charge,
access to premises, equipment or facilities as reasonably required for any provisioning or
maintenance of the services, equipment or facilities.
22. Use of Equipment Provided by a Licensee
1) Consumers shall not use any equipment or related facilities provided by a Licensee
for reasons other than those related to normal service conditions and shall not do
anything that interferes with the functioning of such equipment or facilities, without
prior written authorization from the Licensee.
2) Modification or attachment of any unauthorized device to the Licensee’s equipment
or facilities is prohibited without prior written authorization from the Licensee.
23. Misuse of Telecommunications Services
1) Consumers shall not re-sell any service provided by a Licensee except as permitted
by the service agreement of the Licensee and subject to any applicable licensing or
authorization by the Authority pursuant to the Proclamation and
Telecommunications Licensing Directive No. 792/2021.
2) Consumers shall not misuse or abuse public Telecommunications Services, including
by:
a) Dishonestly obtaining Telecommunications Services;
b) Possessing or supplying equipment that may be used
Telecommunications Services dishonestly or fraudulently; and,
to
obtain
c) Using Telecommunications Services to send messages that are obscene,
threatening or otherwise contrary to applicable laws or regulations of the Federal
Democratic Republic of Ethiopia.
3) No equipment or device that interferes in any way with the normal operation of a
Telecommunications Service, including any equipment or device that intercepts or
assists in intercepting or receiving any service offered by the Licensee that requires
special authorization shall be installed by any consumer.
PART NINE
COMPLIANCE AND ENFORCEMENT
24. Compliance
The Authority shall monitor a Licensee’s compliance with the provisions of the
Proclamation and this Directive.
25. Enforcement
1) Where the Authority, consistent with the provisions of this Directive, the
Proclamation, and other instruments that the Authority may issue, determines that a
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