9/7/24, 14:07 Violence against women | Consejo asesor de contenido The Board asked Meta 14 questions in writing, all of which Meta answered. The questions addressed issues related to the criteria, internal guidelines and automated processes for distinguishing qualified and unqualified behavioral statements; how the accumulation of strikes impacts users on Instagram; internal escalation guidelines for at-scale reviewers; and how at-scale reviewers evaluate context, intent, and the accuracy of statements. 7. Public comments The Oversight Board received and considered 13 public comments related to these cases. One of the comments was submitted from Asia Pacific and Oceania; two were submitted from Central and South Asia; six from Europe; one from Latin America and the Caribbean; and three from the United States and Canada. The submissions covered the following themes: the significance of gender-based violence worldwide; the frequency of incorrect removals of content shared by women condemning genderbased violence and the need for change; the lack of clarity in Meta’s policies and the ineffectiveness of its appeals systems including automated moderation; and the lack of contextual approach to content governance. To read public comments submitted for this case, please click here. 8. Oversight Board analysis The Board examined whether these posts should be restored by analyzing Meta's content policies, human rights responsibilities, and values. The Board also assessed the implications of these cases for Meta’s broader approach to content governance. The Board selected these appeals because they offer the potential to explore how Meta’s Hate Speech rules and their enforcement allow for condemnation and awareness raising of gender-based violence, an issue the Board is focusing on through its strategic priorities of gender, hate speech, and treating users fairly. 8.1 Compliance with Meta’s content policies I. Content rules The Board finds that the first post does not violate any Meta content policy. While the Community Guidelines apply to Instagram, Meta states that "Facebook and Instagram share content policies. Content that is considered violating on Facebook is also considered violating on Instagram." https://www.oversightboard.com/decision/ig-h3138h6s/?lang=es 11/21