development of user skills through e-schools and e-literacy programmes, in addition to the development of relevant local content in domestic languages. This will stimulate demand and move the country towards gaining the critical mass necessary for the network effects associated with economic growth and development. An enabling and integrated legal framework for cybersecurity and electronic transactions, including data protection and privacy, and cybercrime, as well as responsive systems and the capacity to respond to threats, enforce legislation, protect citizens’ rights and deal effectively with related offences (including detection and prosecution) are key to stimulating demand and protecting its growth among users. EXECUTIVE SUMMARY iv