20No. 14 Consumer Protection common knowledge, are not made available to consumer prior to the execution of the agreement or contract; (b) be drafted in the official language and in characters readable at single sight by any normal sighted person: and (c) where the contract is entered into locally, have a written translation into the national local language and shall be read and explained to an illiterate, blind, mute and similarly disabled consumer in a language he understands, (d) (2) The Council shall control and regulate the standard form agreements to ensure adequate consumer protection, 27.-(I) A consumer who contracts for sale or supply of technology. goods or services where the contract is unfair or contains unfair provisions or where the trader or supplier has taken or is likely to take unfair advantage of his rights under the contract shall be given relief by a competent authority. (2) Where a consumer has entered into an unfair consumer contract, the competent authority may make anyone or more of the following orders. .. (a) canceling the whole or any part of the contract; (b) varying part only of the consumer contract: (c) enforcing part only of the consumer contract; (d) reducing any amount payable by the consumer under the contract; (e) annulling the exercise of any power, right or discretion under the consumer contract or directing that any such power, right or discretion should be exercised in a particular way, (3) For the purposes of this section, an unfair consumer contract means a contract which (a) results in an unreasonable or unequal exchange of value or benefits; (b) is oppressive; , (f) imposes obligations or liabilities on a party, which obligations or are not reasonably necessary to protect the interests of the other party; (d) excludes or limits the obligations of a party to an extent that it is not reasonably necessary to protect his interests; (e) is contrary to commonly acceptable standards of fair dealings; or if) in case of a written consumer contract, if the contract is expressed in a language not ordinarily understood by the consumer. Relief against unfair consumer contracts