16No. 14 Consumer Protection (7) The Council shall cause minutes of every meeting of the Council or committee of the Council to be kept. 17. No member of the Council of any committee of the Council shall be liable for any act or default of his or of the Council, done in good faith in the exercise of the functions or powers of the Council. PART IV -FUNCTIONS AND POWERS OF THE COUNCIL 18.-(I) the functions of the Council shall be – (a) to identify price mechanisms in Malawi whether the prices are justifiable; (b) to monitor the frequency and the magnitude of price Increases; I to liaise and consult with relevant stakeholders in order to understand what is happening in the economy; (d) to co-ordinate and network consumer activities and liaise with consumer associations or organizations, any competent authority and agencies within and outside Malawi to protect consumer interests; (e) to carry out, promote or participate in consumer education programmes and activities; (f) disseminate consumer information to the public; (g) to provide advice, to consumers ,on their rights and responsibilities under this Act and any other written law and make available to consumers general information affecting their interests; (h) to monitor the operations of consumer organizations so that they operate in a transparent manner and effectively throughout the country; (i) to create or facilitate the establishment of conflict resolution mechanisms on consumer issues; (j) to investigate any complaint received regarding consumer protection, and where appropriate, refer’ the complaint to a competent authority and ensure that action is taken by the competent authority to whom the complaint has been referred; (k) to advocate for the effective implementation of this Act and any other written law affecting consumers; (l) to maintain a complaints register; (m) to formulate and submit to the Minister, policy and legislative proposals in the interest of consumers, consider and examine, and where necessary, advise the Minister on the modification, consolidation or updating of legislation providing protection to consumers in the areas covered under, or related to this Act or any other written law; (n) to collaborate with other institutions to ensure that the quality of technology, goods or services imported into the country comply with the Malawi Standards; (o) to recommend to Government, where appropriate, minimum standards for basic or essential needs; Functions of the Council