19. Publication of the Decision 1) Records of proceedings, except those parts which for reasons specified by the Authority are confidential or privileged or otherwise should not be disclosed to any person, shall be open to inspection by any person after conclusion of the hearing, subject to such person complying with the terms as the Authority may prescribe from time to time, in regard to time, place and manner of inspection and payment of inspection fees. 2) The Authority shall publish on its website and/or other media, its Decision on Disputes it has heard and determined. 20. Effect of the Decision The Decision of the Authority shall be binding on the parties from the date of communication of the Decision to the parties. 21. Appeal of the Decision 1) Any party dissatisfied by the Decision of the Authority may appeal the Decision to the Appeals Tribunal on issues limited to legal matters within thirty (30) working days of the effective date of the decision by the Authority. 2) Any party dissatisfied by the Decision of the Appeals Tribunal may appeal the Decision to the Federal High Court within sixty (60) days from the date of the Decision, only for error of law. PART SIX MEDIATION 22. Mediation by the Authority 1) The parties to a Dispute may, at any time following submission of a Request for Dispute Resolution, enter into negotiations aimed at settling a Dispute in good faith, in whole or in part, by mutual agreement. 2) The Authority may advise the parties to resolve a Dispute through mediation, subject to the conditions below: a) If it is specifically agreed to do so by both parties to the Dispute; or, b) Where the Authority believes there is a possibility of amicable resolution of the Dispute between the parties, even where its mediation services are not requested; or, c) Where the Request for Dispute Resolution is declined and both parties are likely to accept an alternative dispute resolution process. 3) If the Authority believes that a settlement is possible, it may use its discretion to end or suspend any scheduled mediation or formal Dispute Resolution proceedings. 4) The parties shall agree that all resolutions through mediation shall be final and binding, and not subject to appeal. 23. Resolution by Settlement 1) The parties to a Dispute shall agree on a settlement within fourteen (14) working days of the commencement of negotiations, unless the parties to the Dispute 7

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