nearly two years and was not reviewed by a human moderator.
The user who reported the content appealed Meta’s decision to the Oversight Board. As a
result of the Board selecting this case, Meta determined that the content violates the Bullying
and Harassment policy and removed the post.
Key findings
The Board finds that the post violates Meta’s policy on Bullying and Harassment as it mocks
the serious physical injury of the woman depicted. As such, it should be removed.
However, this post would not have violated Meta’s rules on Bullying and Harassment if the
woman depicted was not identifiable, or if the same caption had accompanied a picture of a
fictional character. This indicates to the Board that there is a gap in existing policies that
seems to allow content that normalizes gender-based violence. According to Meta, a recent
policy development process on praise of violent acts focused heavily on identifying any
existing enforcement gaps in treating praise of gender-based violence under various policies.
As part of that process, Meta considered the policy on the issue of mocking or joking about
gender-based violence. Meta informed the Board that the company determined that the
Bullying and Harassment policy generally captures this content. However, as noted in the
examples above, the Board finds that existing policies and their enforcement do not
necessarily capture all relevant content. This case also raises concerns about how Meta is
enforcing its rules on bullying and harassment. The content in this case, which included a
photograph of a Syrian activist who had been physically attacked and was reported multiple
times by a Facebook user, was not reviewed by a human moderator. This may indicate that
Meta does not prioritize this type of violation for review.
The Oversight Board’s decision
The Oversight Board overturns Meta’s original decision to leave up the content.
The Board recommends that Meta:
Undertake a policy development process to establish a policy aimed at
addressing content that normalizes gender-based violence through praise,
justification, celebration or mocking of gender-based violence.
Clarify that in the Bullying and Harassment Community Standard the term
“medical condition” includes “serious physical injury ”