personal identification number and other user data such as the phone book. SIM-Card Enabled All Telecommunications services provided by an Affected Telecommunications Licensee to a Subscriber by means of a SIM Card (including, Service(s): unless specified to the contrary, a Prepaid Telecommunications Service). SMS: The short messaging service provided by an Affected Licensee used to transmit and receive short text messages to and from short messaging service enabled devices. Subscriber: The natural person, Commercial Entity or Government Entity that purchases or has an existing SIM-Card Enabled Telecommunications Service. Subscriber Database: The database containing the Subscriber Information, maintained and updated by the Affected Licensee as more particularly described in Article 11. Subscriber Information: The Natural Person Subscriber Information and/or the Commercial Entity Subscriber Information and/or the Government Entity Subscriber Information. Suspension: The process by which a SIM-Card Enabled Telecommunications Service is temporarily disabled, except to allow access to emergency service numbers, as defined in the National Numbering Plan and the Affected Licensee customer care numbers. For the avoidance of doubt during the period of suspension no calls, SMS messages or MMS messages may be received. The term “Suspend” shall be construed accordingly. Telecommunications Law: Legislative Decree No. 48 of 2002 of the Kingdom of Bahrain. Point of Sale The place where the sale of the SIM-Card Enabled Telecommunications Service has been completed and includes Approved Resellers and Outlets Verification: The process for confirming that the Identification Credentials accurately identify the Subscriber, more particularly described in Article 4 for natural persons and Article 6 for Corporate and Government Entities. The term “Verified” and any other derivative thereof shall be construed accordingly. Verification Scan: A scan conducted through an Electronic Device for the purposes of determining a natural person’s identity. PAGE 5 CSD/0515/041

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