Information—9 of 2018
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(b) if the person claims that the information is incorrect, inaccurate, incomplete
or misleading, setting out such information as the person claims is
necessary to ensure that the information is correct, accurate, complete and
not misleading.
(2) A public agency must—
(a) comply with the request made under subsection (1); and
(b) inform the person who made the request in writing of the nature of the
notation.
(3) If a public agency discloses to any other person or public agency any information
contained in a document to which a request under this section relates, the public agency—
(a) must provide to that other person or public agency, when the information
is disclosed, a statement—
(i) that the person to whom the information relates claims that the
information is incorrect, inaccurate, incomplete or misleading; and
(ii) setting out particulars of the notation included in the document under
this section; and
(b) may include in the statement the reason for the refusal by the public agency
to correct or delete the information in the document in accordance with the
notation.
Incomplete requests
31. In relation to section 26, the public agency must—
(a) accept a request even if the request does not contain sufficient particulars
to enable the document to be identified; and
(b) take reasonable steps to assist the person in providing such particulars.
Complaints regarding correction or deletion of information
32.—(1) If a public agency fails or refuses to comply with this Part, the person who
made the request under section 26 may lodge a complaint with the Commission.
(2) The Commission, upon receipt of a complaint under subsection (1), may require
the public agency to provide a written explanation for the failure or the refusal to correct
or delete the information.
(3) A public agency that is required by the Commission under subsection (2) to
provide a written explanation must provide the written explanation to the Commission
within 10 days from the receipt of the requirement from the Commission to provide the
written explanation.
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