Article  9.  The  access  to  public  information  will  be  ensured  by  means  of:   I   –   creation   of   a   citizen   information   service   within   public   body   and   entities,   in   a   location  suitable  for:   a) serving  and  guiding  the  public  on  matters  related  to  information  access;   b) providing   information   on   the   processing   of   documents   within   their   respective  units;   c) registering  documents  and  requests  on  the  access  to  information;  and   II  –  conduction  of  hearings  and  public  consultations,  encouragement  to  public   participation  or  other  disclosure-­‐related  mechanisms.   CHAPTER  III   ON  THE  PROCEDURES  FOR  ACCESS  TO  INFORMATION   Section  I   On  the  Request  for  Access     Article  10.  Any  person  is  entitled  to  submit,  by  any  legitimate  means,  a  request   for  access  to  the  public  bodies  and  entities  referred  to  in  Article  1  of  this  Law,  and  such   request   shall   include   applicant’s   identification   and   further   specification   of   the   requested  information.   Paragraph   1.   To   ensure   the   access   to   information   of   public   interest,   the   identification   of   the   applicant   should   not   contain   unreasonable   requirements   precluding  the  attendance  of  his/her  request.   Paragraph   2.   Public   bodies   and   entities   should   make   use   of   their   official   websites   on   the   Internet   to   provide   an   alternative   way   for   the   public   to   submit   requests  for  access.   Paragraph   3.   Any   requirements   related   to   the   determining   reasons   of   the   request  for  information  of  public  interest  are  forbidden.   7