Personal Data (Privacy) Ordinance Part 5—Division 1 5-16 Section 20 Cap. 486 the other individual, whether by the omission of names, or other identifying particulars, or otherwise. (3) A data user may refuse to comply with a data access request if— (a) the request is not in writing in the Chinese or English language; (b) the data user is not supplied with such information as the data user may reasonably require to locate the personal data to which the request relates; (c) the request follows 2 or more similar requests made by— (i) the individual who is the data subject in respect of the personal data to which the request relates; (ii) one or more relevant persons on behalf of that individual; or (iii) any combination of that individual and those relevant persons, and it is unreasonable in all the circumstances for the data user to comply with the request; (d) subject to subsection (4), any other data user controls the use of the data in such a way as to prohibit the firstmentioned data user from complying (whether in whole or in part) with the request; (e) the form in which the request shall be made has been specified under section 67 and the request is not made in that form; (Amended 18 of 2012 s. 13) (ea) the data user is entitled under this or any other Ordinance not to comply with the request; or (Added 18 of 2012 s. 13) Verified Copy Last updated date 20.4.2018