10 The King may by regulations provide for exemption from access in respect of documents in archival repositories when this is necessary on conservation grounds. Chapter 4 Procedure and appeal Section 28 Request for access Requests for access may be made orally or in writing. A request for access must relate to a specific case or within reasonable limits to cases of a specific type. This does not apply where access is requested to a journal or similar register. Section 29 Administrative agency responsible for deciding a request for access, etc. An administrative agency that receives a request for access shall consider the request on a concrete and independent basis. The request shall be decided without undue delay. The King may by regulations make rules in regard to which administrative agency shall make decisions in the various types of cases pursuant to this section. Section 30 How an administrative agency shall provide access An administrative agency shall, with due regard for the proper procedure, decide how a document is to be made public. A paper copy or electronic copy of the document may be requested. At entities encompassed by the EEA Agreement Annex XI point 5k (Directive 2003/98/EC) on the re-use of public sector information, and at other entities where it is prescribed by the King in regulations, the right to a copy applies to all existing formats and language versions. The right to a copy does not apply to formats or versions of a document that are publicly available. The King may make regulations providing that the right to an electronic copy shall not apply to documents to which a third party has intellectual property rights, and to documents where this is required on conservation grounds. Where entities encompassed by the EEA Agreement Annex XI point 5k (Directive 2003/98/EC) on the re-use of public sector information provide access to information to which intellectual property rights attach, the administrative agency shall, if it knows, disclose the owner of the rights, or the licence holder from whom the agency has obtained the information. However, this does not apply where it is clearly unnecessary to provide such information. The King may by regulations prescribe that the provisions of this paragraph shall also apply to entities not encompassed by the EEA Agreement Annex XI point 5k (Directive 2003/98/EC) on the re-use of public sector information. Section 31 Refusal and justification for the same Refusal of a request for access shall be in writing. An administrative agency shall always indicate the section on which the refusal was based, and any further subdivision of that section that has been applied. Where refusal is based on section 13, the agency shall also refer to the section imposing a duty of confidentiality. Where refusal is based on regulations, the agency must state this and indicate the item in the