Electronic and Postal Communications (Tariffs) G.N. No. 421 (contd) services or content services under an agreement with or pursuant to terms and conditions established by an application or content service licensee; “tariffs” means any charge, price, levy and underlying terms and conditions imposed by electronic communication or postal service licensee for the services provided; “uncompetitive market” means market or market segment in which there is no competition in the provision of service or in which consumer choice of licensee or service is either nonexistent, limited, impeded, obstructed or constrained. “Universal communication services” means a defined minimum set of communications service of specified quality which is available to all users independent of their geographical location, and in the light of specific national conditions, at affordable price PART II DETERMINATION OF TARIFFS Tariffs to be objective and cost based 4.-(1) Every licensee shall set tariffs that are just and reasonable. (2) Tariffs shall be cost oriented made on the objective criteria. (3) The tariffs referred under this Part shall be sufficiently clear as to enable the end-user to determine the description of the service, the details relating to the nature of the service, amounts and charges payable for such service. (4) Tariffs shall be non-discriminatory and shall guarantee equal treatment. (5) A licensee may provide promotion scheme or special offer on tariffs and shall inform the Authority of any such promotion scheme or offer available to customers. (6) A licensee shall provide accurate billing information on tariffs and usage in order for customers to verify whether or not they are billed correctly. (7) A dominant licensee shall not apply tariffs that 85

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