Official Information 21 (3) An investigation and review under subsection (1) or subsection (2) may be made by the Ombudsman only on complaint being made to the Ombudsman in writing. (4) If, in relation to any request made in accordance with section 11 of this Act, any Ministry or Minister of the Crown or organisation fails within the time limit fixed by section 14(1) of this Act (or, where that time limit has been extended under this Act, within that time limit as so extended) to comply with paragraph (a) or paragraph (b) of section 14(1) of this Act, that failure shall be deemed, for the purposes of subsection (1) of this section, to be a refusal to make available the official information to which the request relates. (5) Undue delay in making official information available in response to a request for that information, shall be deemed, for the purposes of subsection (1) of this section, to be a refusal to make that information available. 31. Application of Ombudsman Act 1984 – (1) Except as otherwise provided by this Act, the provisions of the Ombudsman Act 1984 shall apply in respect of investigations and other proceedings carried out under this Part of this Act in respect of decisions under Part 2 or section 9 of this Act as if they were investigations carried out under the Ombudsman Act 1984. (2) Nothing in sections 11 and 22 of the Ombudsman Act 1984 shall apply in relation to any function or power conferred on the Ombudsman by this Act or in relation to any proceeding, decision, recommendation, or act of the Ombudsman under this Act. 32. Requirement of Ombudsman to be complied with within certain period (1) Subject to this section, where, during the course of an investigation under section 30 of this Act, of any decision of any Ministry or Minister of the Crown or organisation, the Ombudsman, pursuant to any power conferred on the Ombudsman by section 16 of the Ombudsman Act 1984, requires that Ministry or Minister of the Crown or organisation to furnish or produce to the Ombudsman any information or document or paper or thing which relates to that investigation, that Ministry, Minister of the Crown, or organisation shall, as soon as reasonably practicable, and in no case later than 20 working days after the day on which that requirement is received by that Ministry or Minister of the Crown or organisation, comply with that requirement. (2) Where any requirement to which subsection (1) of this section applies is made to any Ministry or Minister of the Crown or organisation, the permanent head of that Ministry or an officer or employee of that Ministry authorised by that permanent head or that Minister of the Crown or that organisation may extend the time limit set out in subsection (1) of this section in respect of that requirement if – (a) the requirement relates to, or necessitates a search through, a large quantity of information or a large number of documents or papers or things, and meeting the original time limit would unreasonably interfere with the operations of the Ministry or the Minister of the Crown or the organisation; or