Kenya Subsidiary Legislation, 2015 (5) The Authority shall give the subscriber fourteen days to respond to the complaint made against him or her. (6) Where a SIM-card has been deactivated, telecommunications operator shall retain the records of the the relevant subscriber. (7) A telecommunications operator shall submit quarterly returns to the Authority on the record of deactivated and suspended subscribers. 16. (l) A telecommunications operator shall take all reasonable steps to ensure the security and confidentiality of its subscribers' registration particulars. Confidentiality requirement. (2) A telecommunications operator shall notify the Authority of the steps taken and processes introduced to ensure the security and confidentiality of its subscribers' registration particulars within thirty days of the commencement of these Regulations. l7A telecommunications operator shall verify the accuracy and authenticity of the information contained in its database of subscribers' particulars, as required by the Authority from time to time. of of Telecommunications Services) Regulations, 2O13, are 18. The Kenya Information and Communications (Registration Subscribers revoked. Verification of information in the database. Revocation of LN Number I of 2013. SCHEDULE Subscriber Registration Form 1. Information (a) (b) to be Provided by a Person Registering a SIM Card) Subscriber telephone number: Full name (as it appears on the identification document as produced pursuant to (i) or (c) () below): Identification document number produced pursuant to (i) or (d) () as below: Date of birth as shown in the identification document (dd/mm/yyyy): (e) Gender: House No, Plot No (LR Number): Road: (0 PhysicalAddress: Estate: Ward: County: (r. 7(1)).