Article 18 – International roaming 1. The service provider may not automatically activate international roaming for internet service based on usage outside the packages without being requested to do so by the user. 2. The service provider must notify the following information to the user, via free SMS in Arabic and English (in case the user does not choose one of these languages), as soon as the user is connected to another mobile operator’s network while roaming: a. Tariffs for receiving voice calls b. Tariffs for voice calls to another service number belonging to a service provider in the Kingdom c. Tariffs for making a voice call to another service number belonging to a service provider in the country of roaming d. Tariffs for sending a text message to another service number belonging to a service provider in the Kingdom. e. Tariffs for sending a text message to another service number belonging to a service provider in the country of roaming f. Internet usage tariffs in the same international roaming area g. How to reach the information of calling tariff to other countries h. Means to contact the service provider for free while roaming internationally i. Any restrictions on the use of the international roaming service during roaming, which may lead to an increase in the charges invoiced j. International roaming services that are not subject to credit limit except Internet usage k. Clarification of the unit of calculating each service tariff provided that the international roaming service rate is sent to the user in Saudi Riyal l. Clarification regarding the quality of service in mobile telecommunication networks in other countries depending on the service provider in the country where the roaming service is used m. Display the packages that the service provider offers in the country of roaming, their specifications, and how to subscribe to them 20