E20. Have any of your company's B2B e-commerce applications helped to enable it to engage in areas of online business that were not pursued in an off-line environment? Please specify and describe briefly how revenues in these new areas are generated. E21. Would your firm use B2B e-commerce more often if it was cheaper, quicker and/or more reliable than other means of trading internationally? If not, why? E22. Approximately what percentage of your input acquisitions are supported through the use of B2B ecommerce? ________________________________% E23. Please indicate the three main products your firm purchases using B2B e-commerce and what country the supplier is based in 1.____________________________________________________________________ 2. ____________________________________________________________________ 3. ____________________________________________________________________ E24. Approximately what percentage of your international sales to business customers is supported through the use of B2B e-commerce? ___________________________% E25. Please indicate the three main products your firm sells internationally to business customers using B2B e-commerce and what country the buyers are based in. 1. ________________________________________________________________ 2. ________________________________________________________________ 3. ________________________________________________________________ E26. Of all the issues discussed today, which one would you say "holds your company back" the most? Which offers the most promise for the future health of your business? THANK YOU VERY MUCH Would you like to receive a brief summary of the results? [ 35 ] Yes [ ] No

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