Contents
1 Foreword...................................................................................................... 4
2 Preamble ...................................................................................................... 5
3 Vision and Mission........................................................................................ 6
3.1 Vision ...................................................................................................................................................... 6
3.2 Mission ................................................................................................................................................... 6
4 Overview of the Policy .................................................................................. 6
4.1
4.2
4.3
4.4
Mobile First ......................................................................................................................................... 6
Market ................................................................................................................................................... 7
Skills and Innovation ...................................................................................................................... 8
Public Service Delivery .................................................................................................................. 8
5 Background .................................................................................................. 9
5.1 ICT and Vision 2030 ........................................................................................................................ 9
5.2 Rationale for Policy Review ......................................................................................................... 9
5.3 Guiding Principles of the ICT Policy ..................................................................................... 9
5.4 Situational Analysis and Highlights ................................................................................... 10
5.4.1 Regulatory Background ...............................................................................................................10
5.4.2 Operational Environment............................................................................................................10
5.4.3 Technology Trends..........................................................................................................................11
5.5 Challenges ........................................................................................................................................ 12
6 Policy Focus Areas ...................................................................................... 12
6.1 Mobile First ...................................................................................................................................... 12
6.1.1 Background ........................................................................................................................................12
6.1.2 ICT Infrastructure and Access ...................................................................................................13
6.1.3 Universal Access ...............................................................................................................................15
6.1.4 Accessibility ........................................................................................................................................17
6.2 The Market ....................................................................................................................................... 17
6.2.1 Background ........................................................................................................................................17
6.2.2 Money....................................................................................................................................................18
6.2.3 Things ...................................................................................................................................................21
6.2.4 Rules ......................................................................................................................................................25
6.3 Skills and Innovation ................................................................................................................... 30
6.3.1 Science Technology and Innovation .......................................................................................31
6.3.2 The Council for the Future ..........................................................................................................31
6.3.3 Emerging Technologies ................................................................................................................31
6.3.4 Human Resource Development .................................................................................................33
6.4 Public Service Delivery ................................................................................................................ 33
6.4.1 E-Services/Government ................................................................................................................33
6.4.2 Postal and Courier Services ........................................................................................................34
6.4.3 Child Online Protection .................................................................................................................35
6.5 Security .............................................................................................................................................. 35
7 Monitoring and Evaluation ......................................................................... 37
List of Acronyms ............................................................................................ 37
Ministry of ICT, Kenya
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November-2019