No. 13-5946
Jones v. Dirty World Entm’t Recordings, et al.
Page 10
2003); Ben Ezra, Weinstein, & Co. v. AOL, 206 F.3d 980, 984−85 (10th Cir. 2000); Zeran v.
AOL, 129 F.3d 327, 328 (4th Cir. 1997). Furthermore, § 230(e)(3) provides that “[n]o cause of
action may be brought and no liability may be imposed under any State or local law that is
inconsistent with this section.” 47 U.S.C. § 230(e)(3).
Section 230 marks a departure from the common-law rule that allocates liability to
publishers or distributors of tortious material written or prepared by others. See Batzel, 333 F.3d
at 1026−27. “Absent § 230, a person who published or distributed speech over the Internet could
be held liable for defamation even if he or she was not the author of the defamatory text, and,
indeed, at least with regard to publishers, even if unaware of the statement.” Id. (citing Stratton
Oakmont, Inc. v. Prodigy Servs. Co., 1995 WL 323710 (N.Y. Sup. Ct. May 24, 1995) (pre-CDA
case holding internet service provider liable for posting by third party on one of its electronic
bulletin boards)). Congress, however, decided to treat the internet differently. Id.
At its core, § 230 bars “lawsuits seeking to hold a service provider liable for its exercise
of a publisher’s traditional editorial functions—such as deciding whether to publish, withdraw,
postpone or alter content.” Zeran, 129 F.3d at 330. In Zeran, a case arising shortly after the
enactment of the CDA, the panel considered a defamation claim against America Online (AOL)
alleging “that AOL unreasonably delayed in removing defamatory messages posted by an
unidentified third party, refused to post retractions of those messages, and failed to screen for
similar postings thereafter.” Id. at 328. The Zeran court explained that the CDA squarely barred
this claim. See id. at 330−35.
By barring publisher-liability and notice-liability defamation claims lodged against
interactive computer service providers, § 230 serves three main purposes. First, it “maintain[s]
the robust nature of Internet communication and, accordingly, . . . keep[s] government
interference in the medium to a minimum.” Id. at 330; see also 47 U.S.C. § 230(b)(2) (“It is the
policy of the United States . . . to preserve the vibrant and competitive free market that presently
exists for the Internet and other interactive computer services, unfettered by Federal or State
regulation.”). Second, the immunity provided by § 230 protects against the “heckler’s veto” that
would chill free speech. Without § 230, persons who perceive themselves as the objects of
unwelcome speech on the internet could threaten litigation against interactive computer service
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