manner that denies, unduly delays or otherwise hinders such access to users of other Internet Service Providers. 2.10 Directives of the regulator An Internet Service Provider on Exchange and a Telecommunications operator shall comply with any decision and directive given by the Regulator in respect of matters concerning the duty to interconnect to an Exchange provided for in these guidelines and shall promptly take such measures as the Regulator may direct them to take for the purposes of implementing or of facilitating the implementation of these guidelines. 2.11 Reporting requirement It shall be an obligation for the RINEX management to submit a report in the format to be prescribed by the Regulator on the quarterly basis, ending 31st March, 30th June, 30th September, and 31st December, but not later than 15 working days from the end of the quarter. 2.12 Approved internet exchange facility and administration The Internet Exchange Point Facility and its administration shall be approved by the Regulator. Done at Kigali, on 04 September 2009 (Sé) Marie Claire MUKASINE Chairperson RINEX GUIDELINES 2009 Page 8