2. The Document must be duly signed by an Officer of NITDA or the external complainant. 3. For external complaint, the document must be written and signed by an Individual either in personal capacity or a group (of persons or companies) or registered entity (registered with the CAC). 4. Complaint filing through social media or other digital media shall be accepted if the necessary requirements in section 10.1.2 are observed. Request for If it appears NITDA is not sufficiently briefed or may need further Additional information to arrive at a conclusion of breach of the NDPR, the Information and following procedure would be employed: Investigation i. “Request for Additional Information" would be issued to either the complainant, the alleged violator or any other party who may be in a position to provide clarity on facts of the allegation of breach. ii. Invitation of relevant parties for an “Investigative Meeting” to elicit facts to establish or disprove breach. iii. Request for Investigation in partnership with law enforcement agencies. Continuation or Where NITDA is satisfied that there is a prima facie evidence of Termination of breach, NITDA may: Enforcement Process 1. Request for a response from the violator stating the allegations against them; 24 | P a g e