iii. Partner with international agencies such as the International Telecommunication Union (ITU) and the domestic and international industry to promote research on ‘green communications’; iv. Promote the implementation within Nigeria of international or regional initiatives and programmes on the environment that have been duly adopted by Nigeria; v. Partner and collaborate with the relevant environmental protection MDA’s to promote matters of the environment in relation to the ICT sector; vi. Sign up to existing conventions that deal with the control and disposal of hazardous wastes; vii. Develop specific policies and regulatory framework for the management and control of e-waste; and viii. Partner with relevant Specialized NGOs and donor agencies that deal specifically with control, management and disposal of e-waste. 7.22 ICT and the Consumer The consumer is the ultimate reason for the provision of ICT services and products. Therefore, efforts must be made to ensure that goods and services offered in Nigeria conform to international standards, and also comply with guidelines set by the Regulator. It is also important that the consumer is provided with mediums through which they can air their grievances and /or provide feedback to Government. 7.22.1 Situation Analysis The increase in service, device and equipment availability presents new challenges for consumers in terms of quality assurance, safety standards and other considerations. Furthermore, the consumer experience in Nigeria in the context of ICT services and equipment continues to be diluted as a result of uneven quality of service, influx of substandard equipment, and at times, unclear consumer protection responsibilities. It is therefore important for the Government to ensure operation of a well-defined and effective consumer protection framework. !"#$%&"'()*+(,%'$-.(/(0120( ( ( ,"34(76(