iii. Encourage continuous training for professionals through specialized training institutes (e.g. Digital Bridge Institute, Abuja; NTA College, Jos; Radio Nigeria Training School, Lagos; etc); iv. Foster an ICT driven educational administration environment; v. Train and retool teachers and facilitators at all levels, to enhance their ICT competence; vi. Promote ICT awareness and proficiency in mass and non-formal education with emphasis on children, youth, women, and the physically challenged; vii. Promote the development of instructional materials in electronic format; and viii. Develop and implement ICT training programs for public sector employees, in connection with the implementation and institutionalization of e-Government and other digital functions within Government offices. 7.5 Universal Access and Service It is globally acknowledged that citizen’s access to ICT networks and services is a desirable national development goal. However, in many developing countries including Nigeria, significant portions of the population are either unserved or underserved. Lack of access has obvious consequences for national development such as stymied digital literacy, and diminished participation in elections and democratic governance. 7.5.1 Situation Analysis A large proportion of Nigerians live in rural areas and most of these rural communities do not have access to basic ICT services. In addition, some Nigerians reside in urban areas that are unserved or underserved. Consequently, urgent intervention is needed to ensure provision of Universal Access and delivery of quality services through the nationwide development of ICT infrastructure and services. Of prime importance are basic voice /data services, Broadband Internet access, related facilities and applications. Nigeria, following international best practices is addressing the challenges through the development of various initiatives in the sector. It is important that the pursuit of the goals of universal access/service be accelerated as indicated in Vision 20:2020. !"#$%&"'()*+(,%'$-.(/(0120( ( ( ,"34(50(