PART SEVEN MISCELLANEOUS 22. Procedures and Quality of Service Measurement Plan The Authority shall, upon consultation with Telecommunications Operators develop detailed procedures and measurement methods for a QoS measurement plan, after the effective date of this Directive. 23. Amendment The Authority may, at any time, when it deems it necessary, amend this Directive by notifying all Licensees in advance and conducting a stakeholder consultation process in line with the provisions of the Proclamation. 24. Effective Date This Directive shall come into force on the 9th day of July 2021. DONE AT ADDIS ABABA ON THE 9TH DAY OF JULY 2021 ENGINEER BALCHA REBA DIRECTOR GENERAL ETHIOPIAN COMMUNICATIONS AUTHORITY 9

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