8. SMS Completion Ratio ≥ 95% One quarter 3G DATA SERVICES 9. Attach failure ratio 10. Attach Setup time ≤ 2% One quarter ≥98% of successful attach attempts should be completed within 2 seconds One quarter 11. PDP Context Activation Failure Ratio 12. PDP Context Activation Time ≤ 4% One quarter ≥98% of successful attach attempts should be completed within 2 seconds. One quarter ≤ 1% One quarter 13. PDP Context Cut-off Ratio Table 2: Fixed Networks Voice Service S/N PERFORMANCE INDICATORS AVERAGED OVER A PERIOD OF: THRESHOLD ≥ 98% One quarter Call set up time ≤ 9 seconds, for ≥ 98 % of the cases One quarter Fault repair time ≥ 95% 1. Call setup success rate 2. 3. Regulations for Quality of Service of Cellular Mobile and Fixed Networks Services (Voice, SMS and 3G Data) One quarter 10