Act 1 Uganda Communications Act 2013 (e) to regulate rates and charges for communications services with a view to protecting consumers from excessive tariffs and to prevent unfair competitive practices. (f) to establish, amend, administer and enforce a national numbering plan and electronic addresses plan; and assign numbers and electronic addresses; (g) to conduct, or authorise any person to conduct, technical evaluations relating to communications services; (h) to coordinate and collaborate with the relevant national and international organisations in matters relating to communications; (i) to set national standards and ensure compliance with national and international standards and obligations laid down by international communication agreements and treaties to which Uganda is a party; (j) to receive, investigate and arbitrate complaints relating to communications services, and take necessary action; (k) to promote and safeguard the interests of consumers and operators as regards the quality of communications services and equipment; (l) to promote research into the development and use of new communications techniques and technologies, including those which promote accessibility of persons with disability and other members of society to communications services; (m) to improve communications services generally and to ensure equitable distribution of services throughout the country; 13