which   is   a   procedure   that   exempts   the   public   body   or   entity   from   the   obligation   to   directly   provide   the   information,   unless   the   applicant   otherwise   declares   not   having   the  means  to  perform  such  procedures  on  his/her  own.   Article  12.  Information  search  and  provision  services  are  free  of  charge,  unless   the  public  body  or  entity  is  otherwise  demanded  to  deliver  document  copies,  situation   in  which  only  the  costs  of  such  services  and  materials  will  be  charged.   Sole  Paragraph.  Applicants  who  cannot  afford  to  pay  the  costs  described  in  the   caption   of   this   article   without   compromising   their   own   or   their   family´s   needs   shall   be   exempt  of  such  payment,  as  determined  by  Law  n.  7.115,  of  August  29,  1983.   Article   13.   When   the   access   to   information   consists   of   handling   it   in   a   way   that   may  harm  its  integrity,  the  applicant  shall  be  offered  a  certified  copy  for  consultation.   Sole  Paragraph.  Should  it  not  be  possible  to  obtain  such  copies,  the  applicant   may  request,  at  his/her  own  expenses  and  under  the  supervision  of  a  public  official,  a   document  reproduction  that  does  not  put  the  integrity  of  the  original  material  at  risk.     Article  14.  Should  the  applicant  be  denied  to  access  the  requested  information,   he/she  should  be  granted  the  right  to  access  the  full  content  of  such  negative  decision.   Section  II   On  the  Appeals     Article   15.   After   being   denied   the   right   to   access   either   the   requested   information  or  the  reasons  that  justified  such  negative  decision,  the  petitioner  shall  file   an  appeal  within  10  (ten)  days  after  being  notified  of  that  decision.   Sole   Paragraph.   The   appeal   shall   be   lodged   with   the   authority   hierarchically   superior  to  that  which  rendered  the  contested  decision,  the  latter  being  entitled  to  act   within  5  (five  days).   Article  16.  Should  federal  executive  bodies  or  entities  deny  the  petitioner  the   right   to   access   the   requested   information,   he/she   may   lodge   an   appeal   with   the   Office   9