In reaction to an exceptional surge in violent and graphic content being posted to its platforms following the terrorist attacks and military response, Meta put in place several temporary measures, including a reduction of the confidence thresholds for its Graphic and Violent Content automatic classification system (classifier) to identify and remove content. Meta informed the Board that these measures applied to content originating in Israel and Gaza across all languages. The changes to these classifiers increased the automatic removal of content where there was a lower confidence score for the content violating Meta’s policies. In other words, Meta used its automated tools more aggressively to remove content that might violate its policies. Meta did this to prioritize its value of safety, with more content removed than would have occurred under the higher confidence threshold in place prior to October 7. While this reduced the likelihood that Meta would fail to remove violating content that might otherwise evade detection or where capacity for human review was limited, it also increased the likelihood of Meta mistakenly removing non-violating content related to the conflict. When escalation teams assessed videos as violating its Violent and Graphic Content, Violence and Incitement and Dangerous Organizations and Individuals policies, Meta relied on Media Matching Service banks to automatically remove matching videos. This approach raised the concern of over-enforcement, including people facing restrictions on or suspensions of their accounts following multiple violations of Meta’s content policies (sometimes referred to as “Facebook jail”). To mitigate this concern, Meta withheld “ strikes” that would ordinarily accompany content post removals that occur automatically based on Media Matching Service banks (as Meta announced in its newsroom post). Meta’s changes in the classifier confidence threshold and its strike policy are limited to the Israel-Gaza conflict and intended to be temporary. As of December 11, 2023, Meta had not restored confidence thresholds to pre-October 7 levels. 3. Case Description The content in this case involves a video posted on Instagram in the second week of November, showing what appears to be the aftermath of a strike on or near Al-Shifa Hospital in Gaza City during Israel’s ground offensive in the north of the Gaza Strip. The Instagram post in this case shows people, including children, lying on the ground lifeless or injured and crying. One child appears to be dead, with a severe head injury. A caption in Arabic and

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