Regulatory Policy, Voice over Internet Protocol, Version 2.0, Issued 30 December 2009 TABLE OF CONTENTS 1. Purpose and Scope..................................................................................... 4 2. Definitions ................................................................................................... 4 3. General Provisions ..................................................................................... 6 4. Conditions of Service for VoIP Services provided over Public Telecommunication Networks .....................................................................7 5. Quality of Service (QoS) ............................................................................. 8 6. Network security ......................................................................................... 8 7. Effective Date .............................................................................................. 8 8. Revocation ................................................................................................... 8 Page 3 of 8