A-CITRA shall establish technical rules and standard specifications for the telecommunication devices and the terminal telecommunication devices to ensure that no harm is caused to the telecommunication networks or services, public health and safety and the environment. When such rules are set, CITRA shall coordinate with the other entities in charge of the specifications in the State provided it publishes them in the Official Gazette and any other advertising media available to the interested persons/parties. B- Any person who provides telecommunication services, supplies telecommunication devices or sells them may not use, supply or sell non-conforming telecommunication devices to the technical rules and specifications specified by CITRA. Article (44) An importer or who desires to import telecommunication devices the technical specifications of which have not been announced may apply to CITRA for issuance of its prior approval of import such devices to reinforce the application with the manufacturing company's manual to show its specifications in coordination with the appropriate authorities. Article (45) The Board shall issue the instructions that highlight the conditions and procedures of receiving the approval to bring the telecommunication devices and terminal telecommunication devices to the country, use them, keep and trade in them. Article (46) Trading, sale or display for sale of bugging devices is shall prohibited. Only the competent official entities which will be defined by a decree shall be allowed to possess the bugging devices of all types. None of such entities may use the devices without obtaining prior permission from public prosecution in in accordance with the terms, conditions and procedures set forth in the Kuwaiti Code of Procedures. Chapter Seven Observation of Licensees and Beneficiaries Protection Article (47) Each licensee of public telecommunication service provision shall establish a special section to receive beneficiaries' and subscribers complaints and shall avoid the causes of complaints if they are related to the service standard and quality or to the way of service provision. Article (48) subject to paragraphs (G and H) of Article (8) of this law, the licensee may increase or decrease its service fees except only after advertising in two local daily newspapers the new wages and prices in no less than seven days in advance, provided they should not be more than what was provided in the license agreement conditions or the instructions or resolutions issued by CITRA in that regard. Under all circumstances, the licensee shall notify CITRA in advance of any amendments he makes to such wages and prices. 18