15. Settlement Of Dispute (1) Where there is a dispute arising from any matter that falls within the purview of these regulation, such dispute shall be referred to the Commission which may set up a Dispute Resolution Panel (“the Panel”) to settle the dispute. (2) The Panel shall consist of three persons not being staff of the Commission, one of whom shall be designated as the Chairman. The Chairman shall be a legal practitioner of not less than 10 (ten) years post call experience and knowledgeable in copyright matters. (3) The Commission shall designate one of its officers not below the rank of a Principal Copyright Officer as the Secretary of the Panel. (4) The procedure for referral of a matter to the Panel and the conduct of the business of the panel shall be as set in Second Schedule to these Regulations. 16. Distribution Of Royalties (1) Subject to the provision of these Regulation, a Collective Management Organisation shall distribute royalties collected to its members in a manner to reflect as nearly as possible the actual usage of works covered by its repertoire (2) A Collective Management Organisation shall establish a distribution plan that is fair and equitable based on a procedure acceptable to its members and information furnished by users. CHAPTER 4 MISCELLANEOUS PROVISIONS 17. Compensation of Licensees Every Collective Management Organisation shall provide for compensation, refund or other arrangements which may apply in the event a user is unable to utilize the licence issued to it by the Collective Management Organisation, which situation arose as a result of the negligence, misrepresentation or other such fault traceable to or caused by the Collective Management Organisation 18. Unethical Practices (1) The following conduct or practices by Collective Management Organisation shall be deemed to be unethical: (a) granting licences for works for which it is not authorized to administer; (b) collecting and/or distributing or purporting to collect and/or distribute royalties in respect of works for which it is not authorized to administer;