Chapter 3 GRANT OF ACCESS TO INFORMATION ON BASIS OF REQUESTS FOR INFORMATION Division 1 Making Requests for Information and Acceptance of Requests for Information for Processing § 13. Manners of making requests for information A person making a request for information shall make the request for information to a holder of information either: 1) orally, addressing a holder of information directly or by telephone, or 2) in writing, delivering a request for information personally or communicating it by post, fax or electronic mail. § 14. Requirements applicable to requests for information (1) A request for information shall set out the following information orally or in writing: 1) the given name and surname of the person making the request for information; 2) the name of the legal person or agency in the case of a request for information made on behalf of an agency or legal person; 3) the contact details of the person making the request for information (postal or electronic mail address, or fax or telephone number), through which the holder of information could release the information or contact the person making the request for information; 4) the content of the information or the type, name and content of the document requested, or the requisite information on the document known to the person making the request for information; 5) the manner of complying with the request for information. (2) If a person requests information which contains restricted personal data concerning him or her or third persons, the holder of information shall identify the person making the request for information. If a person requests restricted private personal data concerning a third person, he or she shall inform the holder of information of the basis and purpose of accessing the information. [RT I 2007, 12, 66 - entry into force 01.01.2008] (3) A holder of information has the right to request submission of a request for information in writing if the person making the request for information is not satisfied with the information provided orally. (4) [Repealed - RT I 2007, 12, 66 - entry into force 01.01.2008] (5) A person making a request for information shall not request access to information for personal purposes under the pretext of the performance of functions or duties or using his or her official position. [RT I 2007, 12, 66 - entry into force 01.01.2008] § 15. Obligation of holders of information to assist persons making requests for information (1) Holders of information are required to clearly explain the procedure for and the conditions and methods of access to information to persons making requests for information. (2) Officials or employees of holders of information are required to assist persons making requests for information in every way during the making of requests for information and the identification of the