CHAPTER IV DOCUMENTS PUBLISHED UPON THE PUBLIC INSTITUTIONS’ INITIATIVE Article 16 Direct access in electronic form 1. The public institutions shall, according to this Law, be obliged, that in electronic form and through the publication in Official Gazette of Republic of Kosovo, to publish all that can be public, which are drafted by such institutions, in compliance with the Constitution and Law on Official Gazette of Republic of Kosovo. 2. Web pages of the public institutions shall contain, including but not limited to: 2.1. the mission and functions of the public institution, including those of the subordinated units thereof; 2.2. the organizational chart of the public institution, including that of the subordinated units thereof; 2.3. the basic legislation on organization, functioning and functions of the institution concerned; 2.4. the updated data on public activity of the institution concerned, policies, legal acts and sub-legal acts; 2.5. the other policy strategies and documents adopted in line with the scope and functions of the public institution; 2.6. the detailed list of services rendered to public by the institution concerned, such as licenses, permits, authorizations, certificates, confirmations, other public documents or services, including therein: 2.6.1. the procedures and conditions for their acquisition; 2.6.2. the necessary documentation and service cost; 2.6.3. the application form for any service and guidelines how to fill it; 2.6.4. the mandatory time limit to receive a reply to requested service; 2.6.5. the time limit and the authority, where an appeal can be filed in case of rejection to reply or failing to render a service within the legal mandatory prescribed time limit; 9