Data Protection No. 24 of 2019 [Subsidiary] THE DATA PROTECTION (COMPLAINTS HANDLING PROCEDURE AND ENFORCEMENT) REGULATIONS, 2021 ARRANGEMENT OF SECTIONS PART I – PRELIMINARY 1. 2. 3. Citation Interpretation Object and purpose of the Regulations 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. PART II – PROCEDURE FOR LODGING, ADMISSION AND RESPONSE TO COMPLAINTS Lodging of a complaint Register of complaints Admission of complaint Discontinuation of a complaint Withdrawal of a complaint Joint consideration of complaints Language Notification of a complaint to the respondent Joinder of parties Investigations of a complaint Outcome of investigation Negotiation, mediation or conciliation 16. 17. 18. 19. 20. 21. PART III – ENFORCEMENT PROVISIONS Issuance of enforcement notice Service of an enforcement notice Review of enforcement notice Appeals against enforcement notice Issuance of penalty notice Enforcement of penalty notice SCHEDULES 3