Electronic Transactions Act, 2011
(2)
Uganda
(c)
where the data message has to be signed, the type of electronic signature required;
(d)
the manner and format in which the electronic signature shall be attached to or incorporated
into the data message;
(e)
the criteria that shall be met by an authentication service provider used by the person
filing the data message or that the authentication service provider shall be a preferred
authentication service provider;
(f)
the appropriate control process and the procedure to ensure adequate integrity, security and
confidentiality of a data messages or a payment; and
(g)
any other requirements in respect of the data message or payment.
For the purposes of subsection (1) (e) a relevant generic service provider shall be a preferred
authentication service provider.
Part IV – Consumer protection
24.
Information to be provided by suppliers or sellers
(1)
A person offering goods or services for sale, hire or exchange through an electronic transaction
shall provide to the consumers on the web site or electronic communication where the goods or
services are offered, the following—
(a)
the full name and legal status of the person;
(b)
the physical address and telephone number of the person;
(c)
the web site address or e-mail address of the person;
(d)
membership of any self-regulatory or accreditation bodies to which the person belongs or
subscribes and the contact details of that body;
(e)
any code of conduct to which that person subscribes and how the consumer may access that
code of conduct electronically;
(f)
in the case of a legal person, the registration number, names of directors and place of
registration;
(g)
the physical address where the person may be served with documents;
(h)
a description of the main characteristics of the goods or services offered by the person which
is sufficient to enable a consumer to make an informed decision on the proposed electronic
transaction;
(i)
the full price of the goods or services, including transport costs, taxes and any other fees or
costs;
(j)
the manner of payment;
(k)
any terms or conditions of agreement, including any guarantees, that will apply to the
transaction and how those terms may be accessed, stored and reproduced electronically by
consumers;
(l)
the time within which the goods will be dispatched or delivered or within which the services
will be rendered;
(m)
the manner and period within which consumers may access and maintain a full record of the
transaction;
(n)
the return, exchange and refund policy of the person;
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