E-Government Community Development Private Sector Development Cyber-Security Skills Development Figure 5: NICI III Framework   1.3.4. NICI IV (NICI - 2020 Plan) Goal: To consolidate the NICI process towards achieving a middle-income country status and an information-rich knowledge-based society and economy. The fourth plan will complete the NICI process by consolidating the country’s ICT transformation. 1.4. ICT Achievements Since the beginning of NICI process, Rwanda has made significant progress towards becoming a knowledge-based economy and is now well positioned to become a regional ICT hub that can offer a wide range of competitive ICT products and services.     The following achievements have been registered in the country’s priority clusters i.e. economic, social and governance: Economy Private sector: ICT initiatives fostering Rwanda’s private sector development include several business and career development support services; online trade information portals; business incubators; online tax calculators; credit reference bureau; a land administration and management information system; electronic case management system; and improvements in online banking and e-transaction regulatory system. These initiatives have greatly improved Rwanda’s business environment. In 2010, Rwanda was the top global reformer in the World Bank’s “Ease of doing business” ranking, moving up from 143rd in 2009 to 67th, the biggest jump ever recorded by any country. Online business registration was key to Rwanda’s improved ranking in 2011, where it currently ranks 58th. Agriculture: ICT initiatives benefiting the agriculture sector include the Agricultural Management Information System (AMIS); an online exchange platform, “e-Soko”, a mobile market information solution that allows farmers and consumers to access market information for Page 17 of 85   © No part of this document can be reproduced, stored in a retrieval system, or transmitted in any form or by any means - electronic, mechanical, photocopying, recording, or otherwise - without the permission of Rwanda Ministry in charge of ICT in the Office of the President.