a/ Being an enterprise established in accordance with Vietnamese law; b/ Having registered the business of providing domain name registration services; c/ Having signed a contract with ICANN or an accredited registrar of ICANN to provide international domain name registration services in Vietnam. 3. An international domain name registrar has the following rights and obligations: a/ To manage information about organizations and individuals in Vietnam that register international domain names, including name, head office address, phone number, fax number and email address, for organizations; date of birth, ID number and date of issue, permanent residence address, phone number and email address, for individuals; b/ To instruct organizations and individuals that register international domain names to use international domain names according to regulations of the Ministry of Information and Communications; c/ To send reports to the Ministry of Information and Communications according to regulations; d/ To provide information and cooperate with competent state management agencies in settling cases related the international domain names under their management. Article 16. Settlement of disputes over domain names 1. Disputes over the registration and use of “.vn” country domain names are settled through: a/ Negotiation and conciliation; b/ Arbitration; c/ Court lawsuit. 2. Grounds for settling a dispute over a domain name at the request of the plaintiff: a/ The domain name under dispute is identical or confusingly similar to the domain name of the plaintiff; identical or confusingly similar to a trademark or service brand name over which the plaintiff has the rights or lawful interests; b/ The respondent has no right or lawful interest related to the domain name; c/ The respondent leases out or transfers the domain name to the plaintiff who owns the name, trademark or service brand name that is identical or confusingly similar to the domain name; leases out or transfers the domain name to a competitor of the plaintiff for self-seeking purposes or for illicit profit;