(a) the reference number of the infrastructure seeker’s licence; (b) a technical description of the requested services; (c) locations; (d) dates required; and (e) projected quantities to be ordered with a period of 3 years forecast. An infrastructure seeker shall be responsible for the reasonable costs incurred by the infrastructure provider in processing the request, in granting and escorting site visits. All costs must be listed in an Annex to the reference contract. 7.2.2. Timelines The infrastructure provider shall acknowledge receipt of each request no later than 3 working days following receipt of the request. The infrastructure provider shall consider and analyze each request and advise the infrastructure seeker within 14 calendar days of the acknowledgement of receipt of the request, or such other time period as agreed between the parties of: (a) the need for any further information for purposes of having a sufficiently complete and accurate request; or (b) that the request is sufficiently complete and accurate to provide a quotation. The infrastructure provider shall provide a quotation as quickly as possible and in any event no later than 30 calendar days, or within such other time period as agreed between the parties, after receipt of a complete and accurate request. Where the infrastructure provider denies a request, the infrastructure provider shall provide detailed written reasons for such denial to the infrastructure seeker within 20 calendar days of the receipt of a complete and accurate request. A quotation shall contain all information required by the infrastructure seeker to fully consider the rates, terms and conditions for obtaining the requested services, including the following minimum information: (a) date of availability; (b) installation intervals; (c) applicable rates; 11