Article 13. Requests on provision with information in a form of text communication, transmitting on communication channels 1. The requests received in a text form, transferring on communication channels shall satisfy by sending in an appropriate form the documents, if the technical opportunities of the state body or local self-government body allow it. 2. If the request received via e-mail, reply to the request shall send to the return email address of person enquiring. If there is not the electronic version of the requesting documents, then information shall be provided in another forms and means of receiving the information in accordance with provisions of this Law. To the reply may be attached the files with requesting documents, or may be indicated the concrete links to the electronic versions of the accessible documents and materials in the global network. 3. If the request to provision with information received by fax, the reply to it may be send also by fax, if the volume of the required documents for satisfaction the request shall not prevent to it. In another case in the answer shall be indicated the order of receiving the information on the request by another ways and means of receiving information in accordance with provisions of this Law. 4. Registration and preparation of the reply to the request receiving on e-mail or on fax, shall realize in order provided for the written requests. Article 15. Basis for rejection in provision with information on a request 1. It may be rejected in provision with information on the request in the presence of the following basis: 1) the requesting information contains in parts of the documents which on the basis of the appropriate laws of the Kyrgyz Republic and provisions of this Law putted to the category of information with restricted access; 2) the request developed with infringement the requirements provided by article 8 of this Law; 3) the request of this person on the same subject is on the considering of the headquarter of the body and its department, as well as in cases when state body and local self-government body does not hold and not obligated to hold appropriate documents in accordance with requirements of this Law. 2. State body and local self-government body have a right to refuse in provision with information to the request, which is the essentially coincide with information given out on a request to that person in a period equal 3 months before receipt the repeated request. 3. Rejection in provision with information must include the following information: 1) motivation with indication the concrete links to the norms of legislation of Kyrgyz Republic, on which basis there was rejected the provision with information; 2) means (ways) and order of appealing the rejection in provision with information.