Article 10. Terms of provision with replies to the written requests Preparation of a reply to the written requests shall be executed within two weeks term. The calculation of a term for replying to a request starts from the day of receiving a request by state body and local self-government body and ends in day when a reply to a request shall be transferred by it to the department of mail service, personally to author, or to his/her courier or representative or day of fixing the sending on electronic communication channel. If a request in accordance with requirements of this Law needs in forwarding to another state body and local self-government body, the calculation of the term for the reply to the request starts from the day of receiving the request by other state body or local self-government body, which obligated to provision with information in accordance with this Law. If within two weeks term a reply to a request may not be prepared, person who sent a request shall be informed about it with the reason of prolongation. Period of prolongation may not exceed two weeks term. Not providing with reply to a request within term, established by this article or absence of confirmation about prolongation of the term for reply shall consider as a refusal in provision with reply to a request. Article 11. Order of consideration and satisfaction the written request 1. Every request for provision with information shall be registered state body and local self-government or private organization with specifying: - date of receipt a request; information about sender of request; short statement of the request subject; surname and position of the responsible person for preparation of the reply; motivation of refusing in provision with information (in the presence of information); size of payment for preparation the reply to the request (in the necessity of paying); information about forwarding of the request to other state body and local selfgovernment body; date of sending the reply to the person enquiring; other information, describing the main stages of preparation the reply to the request. 2. Request for receiving information after registration shall be sent to person responsible for preparation the reply. Responsible person shall retrieval the necessary documents and materials, copy and form the set of documents for the reply. 3. Answer to the written request about provision with information shall be irrefragable, cutting out the necessity of repeated addressing by the person concerned on the same subject of request. Executor of the request not obligated to consult person interested in provision with information about order of using the required documents and materials. 4. Reply to the request must contains: