opinions, including reasons and proposed actions. This record shall be publicized through the Office of the NBTC’s information network system. Section 29. In setting the rates for network access or interconnection charges, any fees or service charges for the undertaking sound broadcasting, television broadcasting and telecommunications services under this Act and the Broadcasting Business Act or the Telecommunications Business Act, the NBTC shall have due regard to the public interest and burden of the consumers, costs of providing service, optimization and efficient allocation of resources. Section 30. In performing duties of the NBTC, BC, TC, other committees and sub-committees established under this Act, including the Secretary-General of the NBTC and staff of the Office of the NBTC in relation to requests or complaints lodged according to the law, rules, regulations, notifications or contracts that the NBTC or the Office of the NBTC makes with private entities, and if a deadline is not specified in the said law, rules, regulations, notifications or contracts, the NBTC shall manage to have the deadline specified and make known to the public. For any matter to which a deadline is not given, the authorities must complete it within fifteen days as from the date of receiving the request. In the case where the NBTC, BC, TC, other committees and sub-committees established under this Act, the Secretary-General of the NBTC and staff of the Office of the NBTC prolonged the performing of their duties to a date later than that specified in paragraph one without justifiable reasons and if it causes damage to any person, the Office of the NBTC shall be liable to make compensation to that person. The sum of money paid for such compensation shall be charged from the NBTC, BC, TC, other committees and sub-committees established under this Act, the Secretary-General of the NBTC and staff of the Office of the NBTC who are the cause of the delay as the case may be if such damage occurred from the act or the act refrained intentionally or with gross negligence. Section 31. For the benefit of consumer protection from being exploited by the sound broadcasting, television broadcasting and telecommunications operators, the NBTC shall have the duties to inspect the operators hereof to prevent them from taking any action that may be deemed as unfair treatment. The NBTC shall set up two subcommittees consisting of persons having knowledge, expertise and experience beneficial to the NBTC’s conduct of duties in consumer protection in the filed of broadcasting service, and in consumers protection in the filed of telecommunications service. The subcommittees shall have the duties and powers in making judgment and recommendations in matters relating to the lodged complaints and other duties as required by the NBTC. In the case where the sound broadcasting, television broadcasting and telecommunications operators act in any way which may be deemed as an unfair treatment to the consumers by using their network or advertisement in the manner of undue profit making, or causing annoyance by whichever means as specified by the