STAATSKOERANT, 24 JANUARIE 2014 No. 37261 providers and data controllers, or information officers, comply with the relevant provisions of the ECTA. 3.4.2 Growth and Outlook of the commerce market E-commerce in South Africa has grown significantly in the past several years with reports showing that in 2010 alone, R2 billion was spent in online shopping and in 2011 the number was targeted to reach R2.8 billion, a 30% increase. South Africa is considered a leader in e-Commerce development in Africa. Based on a survey conducted by MasterCard, South Africa takes the lead in terms of the 54% of respondents who say that they usually use the internet for online shopping. This percentage is twice the regional average. However, in comparison with developed markets such as the UK, USA and South Korea, South Africa has a long way to go in the development of its e-commerce sector. Amongst other factors, South Africa is lagging behind in terms of internet penetration, delivery infrastructure, competitive retail market and credit card usage. The internet is changing the way business and trade is carried out, by moving it from the physical environment to an electronic one. Rapid increases in internet access and penetration around the world, will enable further developments in the e-commerce arena. The figure below illustrates this point. Forecast of E-commerce Sales (B2C) USD mn 2012 22% 2016 708 12% % CAGR 580 11% 388 373 316 256 40 Asia-Pacific USA Western Europe 22% 17% 14% 69 Central and Eastern Europe 38 Latin America 21 45 Middle East and Africa Source: Statista 2013 'Source: Statista 2013 Building trust and confidence in the ICT infrastructure is pivotal for an emerging online marketplace. The promotion of trust and confidence depends on a number of factors that include the application of information security standards, definition of cybersecurity organisations and education of society as a whole, from internet professionals to ordinary internet users. A cybercrime prevention framework, which tackles two types of cybercrime offences is vital to deal with cybersecurity threats and attacks. The framework must address both the new forms of offences which include illegal access, illegal interception, misuse of devices and the old forms of offences, which include computer-related forgery, fraud, child pornography etc. 25 This gazette is also available free online at www.gpwonline.co.za 29