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Federal Negarit Gazette No. 57, 30th June, 2020 …....page
3/
12605
If a supplier is unable to comply with the
terms of agreement on the grounds that the
goods or services ordered are unavailable,
the supplier shall immediately notify the
consumer of this fact and refund any
payments made by consumer within seven
days after the date of such notification.
32. Applicability of Foreign Law
The Section on Consumer Protection provided
for in this Proclamation applies irrespective of
the legal system applicable to the agreement in
question.
33. Non-Exclusion
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Any provision in an agreement which
excludes any rights provided for in this
Proclamation is null and void.
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the rights of a consumer provided for in any
other law which give the consumer a better
protection shall find application not
withstanding Sub-Article (1) of this Article.
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34. Complaints
A consumer may lodge a complaint with the
Ministry in respect of any non-compliance with
the provisions of this Proclamation by any
supplier.
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SUB-SECTION FIVE
ELECTRONIC GOVERNMENT SERVICES
35. Acceptance of Electronic Filing and Issuing
of Documents
1/
Any government agency that, pursuant to
any law accepts the filing of documents, or
requires that documents be created or
retained; issues any permit, license or
approval; or provides for a manner of
payment, shall, notwithstanding anything to
the contrary in such law, accept the filing of
such documents, or the creation or retention
of such documents in the form of electronic
messages; issue such permit, license or
approval in the form of an electronic
message or make or receive payment in
electronic form or by electronic means.
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