03/02/2020
Reachlocal UK Ltd & Anor v Bennett & Ors [2014] EWHC 3405 (QB) (21 October 2014)
1. The claimants are two companies in the ReachLocal group, the ultimate parent of which is a US
incorporated company, ReachLocal Inc. The second claimant is the main European subsidiary of the
ReachLocal group, and the first claimant is the UK subsidiary of the second claimant. The ReachLocal
group carries on business in many countries, providing online advertising and marketing services.
Their service includes search engine advertising using keywords and boosting the profiles of their
customers by raising their rankings on search engines, a process known as search engine optimisation.
2. The fifth defendant, Your Online Digital Agency Ltd, is an English company which describes itself as a
boutique online marketing agency providing search engine optimisation, social media media
marketing, pay per click, and other marketing services. It has two registered directors, the third
defendant and the fourth defendant. The first defendant is not a registered director of the fifth defendant
but holds himself out as its 'managing partner' and as being authorised to represent the company. The
second defendant has been joined to these proceedings because that is the name of the person who
appears to have been directly responsible for the publication of many, if not most, of the words of
which the claimants complain. The claimants' position is that the second defendant is no more than an
alias used by the first defendant.
3. The application which I have to consider is for final relief, in terms both of damages and injunction, in
consequence of judgment in default of defence obtained by the claimants against the first, second,
fourth and fifth defendants by order of Nicol J dated 3 July 2014. The third defendant is not a
respondent to this application, the claimants having compromised their claim against him. That
settlement was recorded in a Tomlin order dated 23 July 2014.
4. The claims made in this action are for defamation (libel and slander), malicious falsehood, breach of
confidence and breach of contract. The claim form was issued on 12 March 2014, and on 20 March
2014 the claimants applied for a variety of interim injunctive relief and for an expedited trial of the
claim. On 28 March 2014 Sir David Eady granted interim injunctions against each of the defendants,
by which they were restrained from any further publication of the defamatory allegations complained
of, and they were ordered (inter alia) to hand over all details held by them of the claimants' customers,
together with any database or memory stick which stored that information electronically. There was
also an order against the fifth defendant which related to solicitation of the claimants' customers and
inducement of breach of contract, in breach of an agreement between the first claimant and the fifth
defendant dated 13 March 2013.
5. The judge also gave directions for the future conduct of the action, which included an order for
expedited trial, and an order for service of defences by 22 April 2014. No defences were served, and
the claimants applied for further directions. On 30 April 2014, Tugendhat J ordered the defendants to
file and serve their defences by 6 May 2014. Any defendant in default was to be debarred thereafter
from serving a defence. Again, no defences were served, and the claimants applied on notice for
judgment in default of service of defence. That application came before Sir David Eady on 9 June
2014. On that occasion, the first and third defendants appeared in person and expressed their intention
to apply for relief from sanctions. The judge adjourned the hearing to enable the defendants to make
that application. The adjourned hearing came before Nicol J. on 23 June 2014. By order on 3 July
2014, he refused the first defendant relief from sanctions, but granted relief to the third defendant
(against whom, as I have already stated, the claim was shortly thereafter compromised). Nicol J granted
the claimants judgment in default of defence, and gave directions for the hearing of assessment of
damages and other final relief.
6. It may be worth noting that none of the costs orders made by Tugendhat J or Nicol J or by Sir David
Eady has been complied with. Nor, I believe, have the defendants complied with the mandatory orders
made by Sir David for delivery up of customer details and the provision of affidavits concerning their
possession of the claimants' customer information. Moreover, the claimants are concerned that,
notwithstanding the terms of the interim injunctions granted, there has been further publication of
similarly defamatory material by at least some of the defendants.
7. It is against that background that the present application has come before me. Mr Nikki Singla of
counsel has represented the claimants, but the defendants neither appeared nor were represented. As he
www.bailii.org/ew/cases/EWHC/QB/2014/3405.html
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