The petitioner filed an action to enforce constitutional rights (acción de amparo) against the Costa Rican Electricity Institute and the Telecommunications Regulatory Commission because his community did not have Internet or cellular phone service, and thus their right to communications was being violated. He asserted that the defendants had refused to take the necessary actions to provide these services. The Court ruled in favor of the petitioner and ordered the defendants to conduct an assessment of the possibility of installing the infrastructure needed to provide Internet and cellular phone services in the plaintiff's community.