Electronic And Postal Communications (Digital and other Broadcasting Networks) G.N. No. 418 (contd) channels. Appeal 21.-(1) Where the period for negotiations has lapsed and there is failure to reach agreement or a dispute arises between parties under a Service Level Agreement, then any aggrieved party may appeal to the Authority and serve to the opposite party a copy of document containing the appeal. (2) The party that appeal to the Authority shall at the time of filing the appeal, provide all relevant documentation concerning: (a) unresolved issues; (b) the position of each party with respect to unresolved issues; and (c) any other issue discussed and resolved by the parties. (3) A licensee against whom an appeal is filed shall respond to the other licensee’s appeal and provide additional information required within twenty one days from the date the appeal was filed with the Authority. (4) The Authority may require the appealing party and the responding party to provide such information as may be necessary for the Authority to reach a determination on the unresolved issues. (5) Where any party refuses or fails to respond within thirty days from the date of any request by the Authority, the Authority may proceed to resolve such issues on the basis of the information available to it from whatever source derived and make a determination on the issues including imposing appropriate conditions on implementation of the terms and conditions parties to the agreement. (6) A multiplex operator shall submit all disputes involving other licensees to the Authority for determination. Penalties 22. Any licensee who contravenes any provision of these Regulations commits an offence and shall be liable on conviction to a fine of not less than Tanzanian Shillings five millions. 48