b) Provide one-time access code; c) Provide access address to download information. 3. For simple, available information which can be provided immediately, the requested state agency shall, within 03 (three) working days from the date of receipt of valid request, provide information. 4. For complex, unavailable information which should be gathered from other departments of that agency or the information that needs to be reviewed by other agencies, organizations, units, the requested agency shall, within 03 (three) working days from the date of receipt of a valid request, notify in written form of the time limit for handling the request. Within 15 working days from the date of receipt of a valid request, the requested agency shall provide the requester with information or written refusal of information provision. If the requested agency need more time to review, search, collect, copy, resolve the request of information provision, the time limit may be extended for a maximum of 15 working days. The requested agency shall inform the requester of the extension of the deadline for providing information in written forms. Article 31. Orders and procedures for providing requested information via postal services, faxes 1. For simple, available information which can be provided immediately, the requested state agency shall, within 05 (five) working days from the date of receipt of valid request, provide information. 2. For complex, unavailable information which should be gathered from other departments of that agency or the information that needs to be reviewed by other agencies, organizations, units, the requested agency shall, within 03 (three) working days from the date of receipt of a valid request, notify in written form of the time limit for handling the request. Within 15 working days from the date of receipt of a valid request, the requested agency shall announce the refusal of information provision in written forms. If the requested agency need more time to review, search, collect, copy, resolve the request of information provision, the time limit may be extended for a maximum of 15 days. The requested agency shall inform the requester of the extension of the deadline to provide information in written. Article 32. Handling incorrect information provided upon request 1. Upon detecting that the information provided upon request is incorrect, the state agencies providing such information shall, within 05 (five) working days from the date of finding the incorrect information, correct and re-provide the correct information, except for the provisions in Item 3 of this Article. 2. In case the information requester deems the provided information is incorrect, he/she shall have the right to require the agency providing him/her with such information to re-provide the correct information. The agency providing information shall, no later than 15 working days from the date of receipt of request, be responsible for determining the accuracy of information and answering the requester; if the provided information is not correct, the state agency shall be responsible for correcting and re-providing information, except for the provision of Item 3 of this Article. 3. In case the People’s Committee at commune-level cannot determine the accuracy of information it keeps, it shall, within 05 (five) working days from the date of finding the information incorrect/receipt of request from information requester, request the agency creating information to check. 11